How to Spot Auto Dealer Fraud in Minnesota

From cheaper costs to environmental benefits, there are many reasons you might choose to buy a used car instead of a new one. Aware of the potential pitfalls of such a purchase, you may even opt to go to a used car dealership to avoid a private seller taking advantage of you. However, not all used car dealers are the same, and auto dealer fraud is more common than many think. From title washing to using stolen identities to purchase the vehicles they sell, dealerships may engage in fraudulent behaviors that put you and your family at risk. 

If you believe a recent used vehicle purchase may have involved fraud by the dealership, an experienced auto fraud attorney with Betz & Port, P.A. may be able to assist you with a civil lawsuit against the dealership, as well as reporting the fraud to the appropriate authorities to consider criminal charges. Call (763) 645-8738 to schedule a consultation and learn more about your legal rights and options. 

Understanding Title Washing and Its Elements

Of the various types of auto dealer fraud, title washing may be the most unfamiliar to many consumers and also the most challenging to identify. However, this type of fraud could put the buyer and others in significant danger. Understanding what it is and the elements that comprise it can be crucial to avoiding falling victim to this type of car scam in Minnesota.

What Is Title Washing?

Title washing is when someone illegally alters or conceals a vehicle’s problematic history to make it seem more valuable than it is. They may be concealing a variety of things, including:

  • A rebuilt vehicle
  • A car with flood damage
  • The car was salvaged (totaled in an accident)
  • A theft recovery vehicle (insurance declared the stolen vehicle a total loss before it was found)
  • An irreparable vehicle
  • A wrecked vehicle
  • A stolen vehicle

All of these statuses, also known as title brands, significantly reduce the vehicle’s value. In most cases, the title brand also reduces the vehicle’s safety and may affect its functionality as well. 

What Are the Elements of Title Washing?

Washing a car’s title requires a few core elements. These elements require some time, effort, and money, but once completed, the dealership can sell the vehicle with a “clean” title and avoid disclosing any issues the vehicle may have, if the buyer is unaware of how to detect this fraud. 

The key elements of washing a car’s title include: 

  • Moving the Vehicle: The process begins with transporting the vehicle to another state with different title laws. These laws are generally less rigorous in terms of reporting or recognizing flood or salvage brands. 
  • Obtaining a New Title: The dealer submits a new title application in the new state, often with incorrect or misleading information regarding the vehicle’s history. Instead of providing false information, they may omit the vehicle’s entire history. 
  • Misrepresenting or Concealing the Vehicle’s History: The new title, minus the title brand that would indicate the troubling history, allows the dealer to misrepresent or conceal the vehicle’s history from potential buyers. The dealer or someone before them has repaired any visible signs of damage or malfunction, and issues may not be immediately apparent through a visual inspection or test drive. 
  • Falsifying Records: Dealers may also alter or forge other vehicle-related documents, alter or replace the Vehicle Identification Number (VIN), or tamper with the odometer to reduce the vehicle’s mileage in an attempt to conceal the vehicle’s history further. 
  • Selling the Vehicle: The washed title appears as a clean title to unsuspecting buyers, allowing the dealer to sell the vehicle at a much higher price.

The sale of a vehicle with a washed title causes financial harm to the buyer, including significant repair costs, a decreased vehicle value, or a vehicle that cannot be resold due to others being aware of the washed title. In a worst-case scenario, the buyer may also be liable if they are in an accident in the vehicle, causing significant injury to themselves, their family, and others. 

Warning Signs of Title Washing

Most people are unlikely to be able to recognize a washed title simply by looking at it. This is what dealers count on when engaging in this kind of fraud. However, there are signs that even an inexperienced buyer can look for to do their due diligence and try to ensure that they are not buying a vehicle with a washed title. These signs include: 

  • Inconsistent Vehicle History Reports: There is a well-known vehicle history report service whose slogan asks sellers to show them the history report. While buyers can use any service they choose, getting a vehicle history report from one or more services can show any inconsistencies that may indicate a title has been washed. These inconsistencies can include gaps in the vehicle’s history or discrepancies in its mileage. 
  • Multiple Title Transfers: If a vehicle has a history of frequent title transfers within a short period, this may indicate an attempt to obscure or conceal the vehicle’s history. This information can be found in the vehicle history report or by contacting the U.S. Department of Justice-sponsored National Motor Vehicle Title Information System (NMVTIS)
  • Salvage Auction History: Vehicles that have a clean title but were previously sold at a salvage auction should be viewed with suspicion. 
  • Signs of Physical Damage: Uneven tire wear, mismatched paint, signs that the VIN plate has been tampered with, rust, or an odometer that does not match the vehicle’s general condition can all be additional signs that a clean title may, in fact, be a washed title. 

These are not all the possible indications that a car’s title has been washed. The experienced attorneys at Betz & Port, P.A. strongly recommend that used car buyers thoroughly examine a vehicle, view its history report, take it for a test drive, and have an experienced, knowledgeable mechanic inspect the car before making a purchase. 

Different Types of Auto Dealer Fraud

Title washing is not the only kind of fraud that an auto dealer may engage in. Other types of auto dealer fraud may not carry the same dangers as washing a title, but they can still cause significant financial harm to the buyer, and in some cases, may also still present a physical danger on the road. 

Odometer Rollback

A vehicle’s odometer indicates how many miles the vehicle has been driven since its manufacture. The higher the mileage, the greater the potential for problems, whether due to the vehicle’s age or significant wear and tear resulting from high use. Most odometers “roll over” at 999,999 miles, which means that the mileage may then read 500,000 when it is actually 1,500,000. 

A dealer may simply fail to disclose that the odometer has “rolled over.” However, they may also actively manipulate the odometer by rolling it back. This can mean that the vehicle’s odometer reads 900,000, and they change it to indicate the car’s mileage is only 100,000. While this does not necessarily present any safety issues, it does make the vehicle appear to be in better or newer condition than it truly is. 

Bait and Switch Advertising

This is a common form of deceptive advertising, where the dealership advertises a particular vehicle at a specific price. When a buyer comes in and expresses interest in that vehicle, the dealership claims that vehicle is no longer available, then uses aggressive tactics to sell the buyer a different car at a higher price. Even if there is nothing wrong with the vehicle, this particular auto dealer scam manipulates the buyer into spending more money on a car they did not want. In some cases, the dealer may be willing to sell the buyer the vehicle advertised initially, but at a higher price. 

Yo-Yo Financing

Yo-yo financing, also known as spot delivery, is a tactic employed by some dealerships to entice buyers into high-interest loans. The dealership allows the buyer to take the vehicle home before financing is approved, with the promise of a “great deal” such as an extremely low interest rate. Then, a few days or weeks later, the dealership calls the buyer and informs them that the financing fell through, they did not qualify for the low-interest rate, or they need to put down a larger down payment. The buyer is then forced to return to the dealership and agree to a new loan that does not have the favorable terms promised initially. The terms are often much worse, and in some cases, the contract terms may be changed after the initial agreement was signed. This can lead to disputes and confusion over what was initially agreed to. This auto dealer fraud counts on the buyer becoming emotionally committed, and undermines both the purchasing process and consumer trust.

Warranty Fraud

Minn. Stat. § 325F.662 requires used car dealers to provide an express warranty in writing to the buyer. What this warranty covers and for how long depends on the vehicle’s mileage. Warranty fraud may include failing to provide the required written warranty or refusing to honor the warranty. Additionally, because warranty coverage is based on the vehicle’s mileage, an odometer rollback or washing the title (if the dealer also misrepresents the mileage) may also constitute warranty fraud. 

Failure to Pay Off Existing Loans

Sometimes the buyer still owes on the vehicle they currently have when buying a car. As part of the deal for trading in that vehicle, the dealership will often promise to pay off the existing loan. Then, they do not follow through on that promise, leaving the buyer on the hook for both the new loan on the car they just purchased and the remainder of the loan on the vehicle they traded in. This can ruin the buyer’s credit rating, lead to harassment from the lienholder, and make the buyer responsible for taxes on the vehicle after it was traded in. 

A similar tactic occurs when the vehicle being traded in is worth less than what is owed on it. Called “negative equity,” the dealership will offer more than the car is worth as trade-in value, but then add the debt owed on the traded-in vehicle to the loan for the vehicle being purchased. In this case, the existing loan is paid off, but the buyer is still responsible for it in the new loan, often without realizing it. 

Lemon Laundering

The Office of the Minnesota Attorney General explains the state’s lemon law, which covers new and lightly used vehicles purchased or leased in Minnesota. When someone is successful in a lemon law claim, the vehicle is repurchased by the manufacturer or dealership. Lemon laundering is the resale of such a vehicle. In some cases, the lemon may even be labeled as a certified pre-owned vehicle. Reviewing the vehicle history report may reveal that the car is a lemon. 

Add-On Concealment

Add-on concealment can consist of hidden fees, such as dealer benefits, processing fees, or documentation fees, or optional extras such as service contracts, GPS tracking, paint or fabric protection. These add-ons are rarely required and often useless or not provided, despite the buyer being charged for them. In some cases, they may not even exist. The dealer may claim that they are required or that they will result in a lower monthly payment, or try to hide them by pressuring the buyer to sign the contract without reading it or using an electronic device for the buyer’s signature, which only provides a place for the signature and does not allow the buyer to see the contract. 

Failure to Disclose

Dealers are required to truthfully disclose the used vehicle’s history, including any accidents it was involved in, flood damage, major mechanical issues, odometer tampering, lemon or salvage status, or if it was previously a rental car. Failing to disclose these details is another kind of auto dealer fraud. 

Undervaluing Trade-Ins

While some dealerships will overvalue a trade-in and add the existing loan debt to the newly purchased vehicle’s loan, others will undervalue trade-ins. They may make a low-ball offer, misrepresent the trade-in’s condition by pointing out minor flaws or nonexistent issues to justify their lower appraisal, or use psychological tactics such as pressuring the buyer so they feel like they are getting such a good deal on the car they are purchasing that they accept the trade-in offer without careful consideration. By undervaluing a trade-in, the dealership pays less for it, and can sell it for the higher value later. This allows them to increase their profit, sometimes significantly. 

How to Protect Yourself When Buying a New-To-You Vehicle

Used auto dealers can be very good at deceiving potential buyers, but there are things a buyer can do to protect themselves from auto dealer fraud. While these actions are not foolproof, they can significantly reduce the chances that the buyer will fall victim to an auto dealer scam. 

Consider taking the following actions before purchasing any used vehicle from a dealership:

  • Research the dealer: Research the dealer by reading online reviews and ratings to assess the dealership’s reputation. Look for news articles or other information that indicates any past involvement in deceptive schemes. 
  • Research the vehicle: If the buyer knows the make and model of the car they are interested in purchasing, they can take some time to research the current fair market value for that vehicle. This can help them determine whether the dealership has inflated the price, as well as negotiate a lower price if the car is in less-than-average or poor condition.
  • Check the vehicle’s history report: Once at the dealership and looking at a specific vehicle, the buyer should request a copy of that particular vehicle’s history report. This can be obtained by entering the VIN into a report service. This will provide ownership, accident, and other historical information about that specific vehicle, allowing the buyer to make an informed decision. 
  • Review the title and any transfers: The buyer can review the title transfers to ensure there are no unexplained gaps or other oddities. This may be particularly important in cases where the title appears clean but has no significant history, as this may indicate it was washed. 
  • Carefully examine the vehicle visually: Buyers can examine the vehicle for rust, mismatched paint, parts that do not seem to fit as well as they should, uneven tire wear, mud under floor mats, mold, dents, and other indications that the vehicle may have been in an accident, salvaged, flooded, or otherwise damaged. They should also take the vehicle for a test drive and pay attention to any unusual sounds or movements that could indicate a problem with the engine, tires, steering, or brakes. 
  • Have your own mechanic inspect the vehicle: If the buyer is able to, they should either bring the vehicle to their own mechanic or have a mechanic come with them to the dealership to inspect the vehicle. While the mechanic may not be able to break the vehicle down to inspect every possible inch, they can inspect the major systems, the exterior and interior, and listen to how the vehicle sounds to see if there are any problems that may otherwise go unrecognized. 
  • Thoroughly read all contracts and documents before signing: Many dealerships use electronic devices for signatures, and even when they do not, they will mark where they want the buyer to initial and sign. Before signing, the buyer should thoroughly read every contract and document. If the dealership uses an electronic device for signatures that does not present the contract, buyers should ask for a copy of the contract. If any terms are unclear or do not reflect what the buyer understood the agreement to be, they should ask for clarification or correction before signing. 
  • Know your vehicle’s trade-in value before you shop: Buyers can use a variety of websites and apps to input their vehicle’s information and find out its trade-in value. This can help them avoid falling for the undervalued or overvalued trade-in trap. 
  • Secure financing before you go to the dealership: Buyers should get a pre-approval from their own bank and compare that with the dealership’s offers. This can help them avoid a loan with poor terms that benefit the dealer rather than the buyer. 
  • Do not agree to a different vehicle or sale price the same day: If the buyer goes to a dealership looking for a specific vehicle that was advertised or has a particular price range they want to stay within, and the dealership does not have that vehicle or cannot offer that price range, the buyer should be wary about agreeing to another vehicle or sale price on the same day. This can be a sign of bait and switch or other deceptive advertising. Instead, they should go home and take a day or two to consider the offer and compare it with other dealerships. They may realize that it was not such a great deal, or may find better deals at other dealerships. 

All of these strategies can help protect consumers from auto dealer fraud. 

Damages You May Recover If You Are a Fraud Victim

Title washing is a federal crime and is also a criminal offense in Minnesota. If a buyer falls victim to this or other auto dealer fraud, they may be able to recover damages that include: 

  • Actual Damages: This includes the difference between the vehicle’s actual market value and what the buyer paid for it, and out-of-pocket expenses. 
  • Repair or Replacement Costs: This is compensation to repair any damage that was not disclosed by the dealer. If the vehicle is irreparable, this compensation may cover vehicle replacement. 
  • Out-of-Pocket Expenses: This includes expenses such as rental cars when the vehicle was being repaired and any other expenses incurred as a result of and while repairing the vehicle. 
  • Legal Fees and Costs: This can include attorney’s fees and court costs. 
  • Statutory Damages: This is a pre-determined amount of money awarded for specific losses that are hard to quantify, such as violations of federal odometer laws. 
  • Punitive Damages: In cases of particularly deceptive behavior by the dealer, the court may award punitive damages as a punishment for their actions and to deter others from engaging in the same actions. 

If the fraud resulted in the buyer driving an unsafe vehicle and having an accident, they may also be able to recover damages in a personal injury case, such as medical expenses, lost wages, diminished quality of life, and loss of consortium.

How an Attorney May Benefit You

Title washing and other auto dealer fraud put everyone at risk and can cost buyers who fall victim to these scams tens of thousands of dollars. Holding deceptive dealers accountable for their manipulative practices is imperative. Not only does it ensure that you receive the compensation you are entitled to under the law, but it also makes those dealers known so that others do not also fall victim to their tactics. At Betz & Port, P.A., our experienced auto fraud attorneys may be able to assist you with gathering the required evidence, filing the appropriate reports and court documents, and representing you in court to recover your damages. Call (763) 645-8738 to schedule a free consultation and review your case.